RSS Bot@lemmy.bestiver.seMB to Hacker News@lemmy.bestiver.seEnglish · 1 month ago

That Dropped Call with Customer Service? It Was on Purpose

www.theatlantic.com

cross-posted to:
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That Dropped Call with Customer Service? It Was on Purpose

www.theatlantic.com

RSS Bot@lemmy.bestiver.seMB to Hacker News@lemmy.bestiver.seEnglish · 1 month ago

cross-posted to:
[email protected]

That Dropped Call With Customer Service? It Was on Purpose.

www.theatlantic.com

Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.”

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1 month ago
homonyms, hooked on phonics. There always their waiting to trip me up over they’re.

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