I saw a guy yell at the gate employee. The guy’s flight had arrived late and the employee was telling him that the door to his connecting flight was already closed so she could not let him board even though the plane hadn’t left yet. Eventually a manager showed up and got yelled at too and he opened the door and let the guy on the plane. So it can work.
I would have just taken no for an answer and ended up waiting in the airport for however many hours it took for them to find a new flight for me. Stupid me.
It absolutely can work, because people are also lazy fucks etc. It is not like any worker will always want to help you as best as they theoretically could.
I once qued up for a line to the airplane and stood there for basically most of the que. Then suddenly PA announcement calls me out of the que to talkto the employees at the front of the que. The reason: “You sit near emergency exit, are you aware? Y/N”.
Then they sent me to the back of the fucking que.
I did not smile to them or say thank you that day.
“The squeaky wheel gets the grease” is an adage that is unfortunately true, and I find it absolutely infuriating.
I would much prefer that we can all be polite and courteous to each other, so when being polite fails but having a screaming tantrum gets results it really makes me annoyed at the unfairness.
At this point you are training your customers to be abusive arseholes.
Should have revoked the ticket for being abusive and barred that customer for a few months. You are a big boy now, you can work it out. Maybe try not being a cunt next time.
Declining the customer’s reasonable request disproportionately affects them. The corporation is a big boy too, and can eat whatever associated cost of accommodating (paying the customer off, resetting the “clock” the pilot is on by opening the door). In some cases, there’s no impact to any other customer (such as making up the lost time once you’re in the air and can cruise faster). These random occurrences are built into the price. If it happens too often then the corporation needs to track their own data better and not issue tickets with unreasonably timed or otherwise risky connections, because to not do so will enable their competitors to one-up them. Free market, amirite?
There is a trick that may or may not work in this circumstance - tell them your baggage is already in the hold. If they know you aren’t on the plane, they would have to unload the plane to recover the baggage. It’s worked with me once, where the gate staff called the pilot, who told them to let me through.
I saw a guy yell at the gate employee. The guy’s flight had arrived late and the employee was telling him that the door to his connecting flight was already closed so she could not let him board even though the plane hadn’t left yet. Eventually a manager showed up and got yelled at too and he opened the door and let the guy on the plane. So it can work.
I would have just taken no for an answer and ended up waiting in the airport for however many hours it took for them to find a new flight for me. Stupid me.
It absolutely can work, because people are also lazy fucks etc. It is not like any worker will always want to help you as best as they theoretically could.
They probably also don’t have the final say themselves and don’t want to bring every complaint to their manager.
yeah instead of being a dick to them it’s probably better to be a true karen and ask for their manager immediately
true. same for insurances. I don’t want to discuss everything with my superior. But if the client doesn’t shut the fuck up, I eventually will.
I once qued up for a line to the airplane and stood there for basically most of the que. Then suddenly PA announcement calls me out of the que to talkto the employees at the front of the que. The reason: “You sit near emergency exit, are you aware? Y/N”.
Then they sent me to the back of the fucking que.
I did not smile to them or say thank you that day.
“The squeaky wheel gets the grease” is an adage that is unfortunately true, and I find it absolutely infuriating.
I would much prefer that we can all be polite and courteous to each other, so when being polite fails but having a screaming tantrum gets results it really makes me annoyed at the unfairness.
At this point you are training your customers to be abusive arseholes.
Should have revoked the ticket for being abusive and barred that customer for a few months. You are a big boy now, you can work it out. Maybe try not being a cunt next time.
Declining the customer’s reasonable request disproportionately affects them. The corporation is a big boy too, and can eat whatever associated cost of accommodating (paying the customer off, resetting the “clock” the pilot is on by opening the door). In some cases, there’s no impact to any other customer (such as making up the lost time once you’re in the air and can cruise faster). These random occurrences are built into the price. If it happens too often then the corporation needs to track their own data better and not issue tickets with unreasonably timed or otherwise risky connections, because to not do so will enable their competitors to one-up them. Free market, amirite?
There is a trick that may or may not work in this circumstance - tell them your baggage is already in the hold. If they know you aren’t on the plane, they would have to unload the plane to recover the baggage. It’s worked with me once, where the gate staff called the pilot, who told them to let me through.