Canadian Tire is on the rebound — and its ‘True North’ strategy now includes a Canadian icon with its purchase of Hudson’s Bay-branded goods, David Olive writes.
Opinion | Canadian Tire has never been more Canadian — and it’s working
Warranty your products properly as well. I don’t buy anything from Canadian tire that isn’t disposable since they won’t take back a 2 month old vacuum or car jack that stopped working.
They exchanged a Motomaster battery charger that was almost 20 months old. It suddenly stopped working, and they didn’t even bother testing it to confirm my assertion.
The biggest headache was finding the purchase in my account’s history, as they can only search a month at a time, and not by product. Very bad usability for something that employees likely use on an hourly basis.
Cool story. Now pay your workers a living wage and get them health benefits.
Warranty your products properly as well. I don’t buy anything from Canadian tire that isn’t disposable since they won’t take back a 2 month old vacuum or car jack that stopped working.
They exchanged a Motomaster battery charger that was almost 20 months old. It suddenly stopped working, and they didn’t even bother testing it to confirm my assertion.
The biggest headache was finding the purchase in my account’s history, as they can only search a month at a time, and not by product. Very bad usability for something that employees likely use on an hourly basis.
That and make the mechanic shop good faith again. Scammy reputation.
I would never take my car to Canadian Tire. I’ve heard way too many stories of bad service.
They would have to do some pretty amazing things to earn that trust back.