we had some trouble one morning when I was too tired to drive trying to get the dog to the vet. we kept ordering pet Ubers and the drivers kept showing up and canceling when they saw we had the dog. they kept saying they just saw the better rate and didn’t realize it was because we had a dog with us. except it took like 10 minutes each time we had to try and get a new driver and we were trying to make it to the appointment on time at risk of them canceling the appointment and charging us a fee. is Uber going to reimburse me for the missed appointment fee? it didn’t come to that in the end but it was very stressful.
I’ve driven for Uber before, the driver app is buggy as all hell and I persinally refuse to do pet trips as they are so few and far between in my area that it really only hurts me if I want to make a steady income doing normal rides for the day. I frequently will open the app to see it randomly will toggle on pet rides and package deliveries despite me never trying to sign up for those services. The wrost part is as a driver, you have 10 seconds WHILE driving to accept of or deny the request so the only thing I can safely quickly look at is the ammount I am being offered for the trip and the estimated trip distance to make sure that ammount is worth my time. Once you accept a ride, you can see 0 information about that ride until you drop off your current rider, once the first rider is out, the only information for the next trip uber gives you is the pick up location and the name of the account. It’s put me in a lot of akward situations where someone ordered a pet ride and I show up and say they can’t have thier pet to find out they did in fact pay for Uber pets but Uber decided I was a Pet and package driver that day as well despite again NEVER signing up for those additional services.I feel loke not enough people actually sign up to do those and Uber tries to trick the drivers into accepting those kind of rides and once they realize it was a pet ride they canceled. As bad as that was for you, I genuinely wouldn’t be surprised if you were also experincing Ubers own issues with drivers first hand there.
Next time when the Uber accepts the ride, hit the message button and tell em “Hi, I’M CARRYING A DOG”, at least they can cancel the ride right then and there instead of driving over to you to cancel.
It’s silly but drivers can be all sorts of clueless
we had some trouble one morning when I was too tired to drive trying to get the dog to the vet. we kept ordering pet Ubers and the drivers kept showing up and canceling when they saw we had the dog. they kept saying they just saw the better rate and didn’t realize it was because we had a dog with us. except it took like 10 minutes each time we had to try and get a new driver and we were trying to make it to the appointment on time at risk of them canceling the appointment and charging us a fee. is Uber going to reimburse me for the missed appointment fee? it didn’t come to that in the end but it was very stressful.
I’ve driven for Uber before, the driver app is buggy as all hell and I persinally refuse to do pet trips as they are so few and far between in my area that it really only hurts me if I want to make a steady income doing normal rides for the day. I frequently will open the app to see it randomly will toggle on pet rides and package deliveries despite me never trying to sign up for those services. The wrost part is as a driver, you have 10 seconds WHILE driving to accept of or deny the request so the only thing I can safely quickly look at is the ammount I am being offered for the trip and the estimated trip distance to make sure that ammount is worth my time. Once you accept a ride, you can see 0 information about that ride until you drop off your current rider, once the first rider is out, the only information for the next trip uber gives you is the pick up location and the name of the account. It’s put me in a lot of akward situations where someone ordered a pet ride and I show up and say they can’t have thier pet to find out they did in fact pay for Uber pets but Uber decided I was a Pet and package driver that day as well despite again NEVER signing up for those additional services.I feel loke not enough people actually sign up to do those and Uber tries to trick the drivers into accepting those kind of rides and once they realize it was a pet ride they canceled. As bad as that was for you, I genuinely wouldn’t be surprised if you were also experincing Ubers own issues with drivers first hand there.
Next time when the Uber accepts the ride, hit the message button and tell em “Hi, I’M CARRYING A DOG”, at least they can cancel the ride right then and there instead of driving over to you to cancel.
It’s silly but drivers can be all sorts of clueless
Muslim drivers and some other cultures also want nothing to do with dogs.
i thought that was pigs
If i don’t want pigs in my car that doesn’t mean I hate pigs.
They don’t like dogs either.
It’s wild that you can’t just request stuff like that in the app. Same with needing a child seat
They said they did.
Here’s the description by Uber
Perhaps they meant that the drivers don’t get some prompt for requesting normal rides, pet rides, pooled rides, etc.
I think you can? The drivers just weren’t paying attention.
Idk, I can’t in bolt at least
What??