• kronarbob@lemmy.world
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    2 days ago

    Where I work, customers used to ask us for fuses. We didn’t want to sell them as they cost nothing, and it bothered us to have stocks of this… So, the decision was made to put a crazy high price on it (like 100 times the price of a fuse )… Some customers still ask to buy fuses from us …

    Apple probably doesn’t want to sell spare parts(to discourage people to repair their devices, or another reason), but they may be forced to do it, so they put crazy prices on it.

    A dick move, but "hey, as long as it works ! "

    • running_system@feddit.org
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      1 day ago

      Tbh I’d have given them for free for a good customer relationship. Happy customers are likely to return and buy more.

      • kronarbob@lemmy.world
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        1 day ago

        Couldn’t agree more on that. Unfortunately, I work in a place where it’s definitively not the way of thinking. We (we, being the factory in general, I’m not an executive, Those decisions are way above my responsibilities ) made way worst decision than that to ruin customer relationship since that…

      • frazorth@feddit.uk
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        1 day ago

        Apple customers are return customers, regardless of how badly they are treated.

        Because Apple hardware is just better for certain use-cases. I can’t think of a single other manufacturer that would sell me a small form factor computer with 4 or 5 Thunderbolt/USB 4 ports. I would have to purchase a system and add a couple of PCIe cards.

        Because of this, you get a halo effect.

        • Fonzie!@ttrpg.network
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          1 day ago

          Apple customers are return customers, regardless of how badly they are treated.

          I don’t know why you are downvoted, because this is just true.

          I can’t think of a single other manufacturer that would sell me a small form factor computer with 4 or 5 Thunderbolt/USB 4 ports.

          Oh. That’s why.


          in case anyone doesn’t get it: Apple’s laptops and phones infamously lack all sorts of ports, the macbook “pro” m1 only has two USB-C ports and that’s it

          • ipp0@sopuli.xyz
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            22 hours ago

            Ok, so what are the other options? The entry level Mac mini has three Thunderbolt plus two other usb-c ports and some other stuff. I fail to see how phones are relevant.

          • frazorth@feddit.uk
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            1 day ago

            Note how I didn’t reference any of those for ports.

            I said that the small factor computer has more USB4 ports than any other, which the Mac Mini does. I also see people downvoted, but couldn’t provide a single alternative.