Over the past few months, we’ve fallen short in communicating with you about certain issues that you have been flagging on the forum, such as the long wait times for customer support and the long overdue Android 14 update for the Fairphone 4. We’re truly sorry about that. It was never our intention to leave you in the dark, but rather, to wait till we had something solid to share. However, saying nothing is not the way to go. We want to make this right. So we’re sharing this update to explain wh...
  • PussButton
    8·
    15 days ago

    Interesting, they only have 3 vacancies (one of them being an internship)

    • Squizzy@lemmy.world
      4·
      15 days ago

      Likely an external service so, likely the existing customer support are experienced enough to develop learning tools and frameworks for external staffing to deal with…or its the intern.

      • PussButton
        0·
        15 days ago

        I’m going with the intern (thanks that made me laugh)